Projects

We developed a custom API connecting commercial applications with ERP and CRM, to automate processes that were previously done by hand.

The API lets e-shops, marketplaces, ERP, CRM and booking applications communicate automatically and securely.

What it automates

• Invoice creation
• Customer data updates
• Inventory synchronisation
• Appointment scheduling
• Team notifications

Results

• Automatic data transfer and fewer human errors
• Instant invoicing
• Better customer organisation and synced stock
• Faster service, less operating time and cost

We built a smart agent that turns simple or ambiguous user requests into specific, correctly routed actions inside digital systems. Users express their need naturally, without knowing which service to pick or which form to fill in.

Capabilities

• Understands natural-language requests
• Turns general questions into structured requests
• Guides users with clarifying questions
• Integrates with APIs, CRM, ERP, booking systems and public services
• Automates processes that are done manually today

Applications

It can be embedded in websites, mobile apps, chat applications and voice environments, for businesses, organisations and service platforms.

Result

The agent acts as a smart layer between people and systems: users ask naturally and the system acts — conversation becomes real digital functionality.