Frequently asked questions

We provide cybersecurity and cloud, business software (ERP, CRM, POS), IT infrastructure and equipment, security and monitoring systems, plus websites, apps and integrations.

Yes. We work with businesses of every size — from freelancers and SMEs to larger companies — and tailor the solution to the needs and the budget.

Our office is in Kalamaria, Thessaloniki (Kolchidos 4). For details about the service area for your project, please contact us.

Monday to Friday, 09:00 – 17:00. You can send us a message at any time through the contact form.

With a short conversation about your needs and, where relevant, an assessment of your existing setup. Then we send you a written proposal.

Yes. User training and technical support after installation are a core part of every project.

Yes. Small businesses are often targeted because they have less protection. A basic set of measures — updates, endpoint protection, backup and training — covers most risks without a large cost.

Backup is the copies of your data. Disaster recovery is the plan and process for getting systems running again quickly after a failure or an attack.

When data is encrypted and access is properly controlled, cloud backup is one of the safest measures, because it keeps a copy outside the office.

With an assessment of your current setup: which systems you have, where the data lives and which measures are missing. Then we propose solutions in order of priority.

An ERP is software that brings sales, purchasing, inventory and finance into one system. It becomes necessary when data sits in many files and entries are typed two or three times.

Yes. Modern POS systems and cash registers connect to myDATA, so transaction data is transmitted without manual work.

Yes. We adapt forms, printouts, reports and workflows, and where needed we build integrations with other applications.

Yes. User training and support are part of the service, so your team gets full value from the system.

Yes. We recommend and supply servers, computers, mobile devices and POS hardware, and deliver them ready to use.

Extensions and call queues, forwarding to mobiles, easy addition of lines and unified management across multiple sites.

It depends on your applications, data volume and internet connection. Often a hybrid setup is best. We assess it with you before any purchase.

Yes. We design networks and guest Wi-Fi, telephony, security systems and integrations for hotels.

Yes. We set up secure remote access so you can see live video and recordings from your phone or computer.

It depends on the layout, the entry points and what you want recorded. That is why we always start with a site survey.

Software that continuously checks servers, the network and critical services and sends an alert when something is not working properly.

Yes, systems can be designed to work together and be managed from a shared app, where the equipment supports it.

Yes. With an API integration, orders, customers and stock sync automatically with your ERP and invoicing.

It is a smart layer between people and systems: it understands what a user asks in natural language and carries out the right action, such as a booking or a request.

Yes, we develop apps for iOS and Android connected to your business systems.

Yes. After launch we can take care of updates, security and technical support.